Shipping policy

Product Delivery

Free 2-4 day delivery on orders over £25. Orders under £25 will have a £3.95 delivery charge.

We aim to dispatch all orders placed before 3pm on the same day (Monday to Friday; excluding bank holidays). Product orders placed after 3pm will be dispatched the next working business day. Orders placed after 3pm on a Friday, Saturdays or Sundays, will be dispatched on a Monday.

Delivery is to the UK only.

Orders delivered to Northern Ireland, Scottish Highlands and UK islands will have a longer delivery time..

If you believe your order is delayed please contact us via email to orders@collingeandco.com and we will be able to provide an update from the courier.

If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will make effort to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.

If you would like to order from outside the UK, please contact us and we can consider your delivery on a case-by-case basis. Please note that aerosols cannot be shipped by air and restricts where they can be sent.

Digital Gift Cards

Gift Cards are sent digitally via email. There is no physical delivery by post.